Frequently Asked Questions
Everything you need to know about the world’s first compostable phone case.
What are Pela cases made of?
Pela cases are made of Flaxstic®, which is comprised of compostable bioplastic elastomer and flax straw materials. They are 100% plant-based and contain no phthalates, BPA, cadmium, or lead.
How do I compost my Pela case once I am done with it?
You can place your Pela case in your home compost bin or send it back to us through our Pela 360 program. It will break down in a composting environment in anywhere from 6 months to 2 years, depending on the conditions.
Will a Pela case actually protect my phone from drops?
Yes! Our cases are designed to be durable and shock-absorbent. They have been drop-tested to protect your device from everyday tumbles while maintaining a slim, comfortable grip.
How long does shipping take?
Standard shipping typically takes 3-7 business days within North America. International shipping times vary by location, generally ranging from 10-20 business days.
What is your return policy?
We offer a 30-day happiness guarantee. If you are not satisfied with your purchase, you can return it for a full refund or exchange within 30 days of the delivery date.
Do Pela cases work with wireless charging?
Absolutely. Pela cases are thin and high-performing, allowing for seamless wireless charging and NFC transactions without needing to remove the case.